Privacy Policy

Privacy Policy

Welcome and thank you for your interest in TBcallSoft (“TB”, “we” or “us”), our website https://www.telegroup.lv (“Website”) and all related websites, downloadable software, mobile applications (including tablet applications) and others provided by us services that link to this Privacy Policy and all other communications with individuals, through written or oral means such as email or telephone (together with the Site, our “Service”).

This Privacy Policy (“Policy”) describes the information we collect on or through the Service, how we use and share such information and the steps we take to protect such information. This Policy applies if you visit the Site, purchase or use the Service. This policy is incorporated into and governed by the telegroup Terms of Service. For those used in this policy, but undefined capitalized terms have the meaning assigned to them in the Service in the telegroup terms of service.

Definitions

"Customer" means a telegroup customer, i.e. a business user using the Services as a workplace tool.

"Customer data" means personal data, reports, objects, schedules, time sheets and other files, folders or documents in electronic form stored by the Service user in the Service.

"Personal data" means any information relating to an identified or identifiable natural person.

"Public Area" means an area of ​​the Site that can be accessed by both Users and Visitors without need to apply.

"Restricted Area" means an area of ​​the Site that is accessible only to Users and to which access is available login required.

"User" means an employee, agent or representative of the Customer who primarily uses the limited features of the Website zones to access the Service in this capacity.

"Visitor" is a natural person who is not a User and who uses the public area but does not have access to restricted areas of the Site or Service.

2. Information we collect about the Service:

We collect various types of information from or through the Service. telegrouppersons the legal basis for data processing is primarily that the processing is necessary for the provision of the Service in accordance with telegroup's terms of service and that the processing is carried out in telegroup's legitimate in the interests explained in more detail in the section “How we use. information we collect” of this policy. We can also process data after your consent, if necessary, by asking for it.

2.1 User Provided Information. When you use the Service as a User or Visitor, you may provide and we may collect Personal Data. When processing the User's personal data for the provision of the Service for the Client, the Client is the data controller and telegroup is the data processor. Examples of personal data include name, email address, postal address, billing address, mobile phone number, password and credit cards or other Payment information. Personal data also includes other information such as geographic area or preferences if any such information is linked to information that identifies a specific individual. You may provide us with Personal Data in a variety of ways on the Service. For example, when registering for an account using the Service by placing the Customer's data, interacting with other users of the Service, using communication or messaging options, or sending us customer service-related inquiries. Using the Service and tracking methods, certain features of the Service can be collected accurately your location data, your device's motion data, or both if you grant it in your device settings permission. These certain features of the telegroup Service do not track the User's location in real time, but only the current location at the moment when the start or end button is pressed, using tracking methods.

2.2. Information Collected by Customers. Customer or User may store or upload Customer data In service. Telegroup has no direct relationship with the persons whose personal data it stores as part of the Customer data. Each Customer is responsible for ensuring that the Customer has a valid legal basis for its customer, for the processing of Personal Data of employees or third parties using the Services. Each Customer is responsible for providing notices to its clients, employees and third parties about the purpose for which the Client collect your Personal Data and how this Personal Data is processed in the Service or with Customer Data mediation. Where required by applicable law, each Customer is responsible for valid consent from their customers, employees or third parties for their Personal Data for processing using the Service before Personal Data processing begins.

2.3 “Automatically Collected” Information. When a User or Visitor uses the Service, we may automatically record certain information from the User's or Visitor's device using various technologies, including cookies, screen recordings, "clean gifs" or "web beacons". This “automatically collected” information. may include an IP address or address or ID of another device, web b