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Web Contact Centre Platform

Multi channel tool, will be an excellent assistant in every company where calls are made or received, SMS and Emails are sent, WhatsApp, Telegram U.C communication channels for communication.

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About us

I would like to describe myself as a creator of a modern communication platform, with extensive experience as telecommunications operator providing communication services in Latvia and Lithuania. Our main areas of activity are communications and related services.

We have been operating in Latvia for more than For over a decade, our clients' feedback shows that our experience guarantees an accurate understanding of their needs, awareness of the possibilities of implementation, dynamic and effective decision-making!

We value the trust of our customers and strive to use our many years of experience to, by being there for you every day, to enable you to use telecommunications services economically, quickly and conveniently, from anywhere in the world.

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Our team

We work for you

Only a lot of experience can produce quality results.

team
Mārtiņš Bite

Sales Manager

team
Jānis Balodis

Technical Manager

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Kaspars Jumiķis

Head of Customer Service

team
Alexey Klimenkov

Head of Finance

Our customers are our pride

Here's what some of our customers have to say about our programme.

Organisation of national lotteries, including interactive lotteries, processing of winnings and payment, organisation and sale of prizes online via the Internet. For several years we have been using Tb CallSoft for communication and call processing.

The Association of Health Centers (VCA) is one of the largest private healthcare organizations for companies in Latvia. It offers medical services in Riga and major regions in cities - Jurmala, Liepāja, Daugavpils, as well as Talsi, In Madona and Saldu - 12 polyclinics and 5 doctorates.

TBcallSoft has been introduced to handle incoming communication, which is excellent for communicating with patients.

As one of the leading Latvian laboratories, we carefully evaluate cooperation partners, we started cooperation with TBCallSoft at the very peak of Covid-19, when it was vitally important to implement solution for operators to handle calls from home and any working phone.

Latvian Television is a public broadcasting organization. LTV is a media that reflects and by participating, shapes the agenda of Latvian society and promotes society awareness, understanding and growth. LTV is present in all essential for society and the state events, not only to inform and educate the public about them, but also to preserve them audiovisual evidence in the archive for future generations.

We have installed TBCallSoft for several years, we used a call bot worker for notification, SMS outgoing in various projects and other modules included in the software.

Riga Health Center SIA is 100% owned by Riga Municipality limited liability company. The company was established in 2014, reorganizing 6 capital companies of the medical profile of the Riga Municipality with several decades of experience in providing healthcare services.

We introduced TBCallSoft to combine multiple communication channels from all our for medical institutions, for communication with patients, in a communication channel convenient for them.