Why do you need our programme?
Modern
Multi-channel platform - integrates all your customer contact points in one place to provide personalised and seamless work across all modern communication channels (Calls, SMS, Emails, WhatsApp, etc.).
Convenient
Choose to communicate in a modern way, Automated outbound call handling that saves your business time and resources, as calls will be scheduled by a robot instead of employees.
Effective
Run SMS campaigns yourself, set the time in the calendar when the reminder should go out, advertise, or connect with your online store or an external resource for SMS notifications using an API key.
SMS Communication
Customer Contact via SMS has long become a common tool for work - marketing for a wide range of companies. Manage your SMS sending on the portal - create recipient lists, SMS texts, campaigns, as make corrections where necessary. Recipients receive the company name as the sender name. Sending SMS was never so easy!
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Lists of recipients
A very convenient SMS format for marketing purposes.
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Company name
For recipients, the company name appears as the sender's name.
Voice calls /IP PBX
Making and receiving calls CRM integration, call routing for multiple sales agents Extensive reporting on agent performance simultaneously to reduce missed calls
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CRM
Making and receiving calls CRM integration.
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Call routing
Routing calls to multiple sales agents at the same time.
Automated calls
Automated outbound call handling, which will save your company time and resources as calls will be scheduled by the contact centre platform instead of employees. Ideal for situations, where a large number of outbound calls need to be made on a daily basis.
The voice robot tool is the latest generation solution that provides an efficient system for calling customers. Intelligent automatic handles outgoing calls and adapts the content of the conversation to the specific situation using languages processing and synthesis technology.
The solution makes it possible to call thousands of customers, so it is suitable for anyone who wants to automate their customer customer service processes.
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Making outgoing calls
Automated outbound call handling that will save your company time and resources.
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Voice robot
Latest generation solution for efficient customer dialling
Process
How to get started?
Just a few simple steps and you'll have the best solution for your business.
Implementation process
Choose to get on board with organised communication, let technology help your business and forget about communication problems.
Arrange formalities
Fill in the contact form, confirm the Cooperation Agreement, agree which communication modules you will use.
Contact the Manager
Contact the Manager for TBCallSoft customisation, training, implementation timelines and technical details.
Our customers are our pride
Here's what some of our customers have to say about our programme.
Organisation of national lotteries, including interactive lotteries, processing of winnings and payment, organisation and sale of prizes online via the Internet. For several years we have been using Tb CallSoft for communication and call processing.
The Health Centre Association (HCA) is one of the largest private healthcare
companies in Latvia. It offers medical services in Riga and major regional
Jūrmala, Liepāja, Daugavpils and Talsi,
In Madona and Saldus - 12 polyclinics and 5 doctor's surgeries.
TBcallSoft has been implemented to handle incoming communication, which perfectly fulfils the communication with patients.
Latvian Television is a public broadcasting organization. LTV is a media that reflects and
by participating, shapes the agenda of Latvian society and promotes society
awareness, understanding and growth. LTV is present in all
essential for society and the state
events, not only to inform and educate the public about them, but also to preserve them
audiovisual evidence in the archive for future generations.
We have installed TBCallSoft for several years, we used a call bot worker
for notification, SMS outgoing in various projects and other modules included in the software.
Riga Health Center SIA is 100% owned by Riga Municipality
limited liability company. The company was established in 2014,
reorganizing 6 capital companies of the medical profile of the Riga Municipality
with several decades of experience in providing healthcare services.
We introduced TBCallSoft to combine multiple communication channels from all our
for medical institutions, for communication with patients, in a communication channel convenient for them.
Try it! Get free support
Start a 30-day free trial
A multi-channel tool, will be an excellent helper in every company where calls are made or received, sent SMS and e-mails, WhatsApp, Telegram, etc. communication channels for communication.